Welcome to the Provider Portal
Tools, training, and resources to grow your CommCare practice.
A global network of CommCare experts
Certified CommCare Providers are technology organizations that design, build, and support CommCare applications for frontline programs. You bring the technical depth: application development, integrations, data management, and beyond, that clients rely on to deliver.
Support & resources, open to all
General CommCare support, resources, and solutions, available to everyone, not just Provider Program members.
All CommCare support in one place: the help site, training, the community forum, and ticket support.
Access Support →The latest CommCare updates, new features, and what's on the roadmap, so you always know what's shipping next.
See what's new →Browse CommCare use cases and sector solutions, from health and agriculture to education and humanitarian response, and see where CommCare has had an impact.
Explore solutions →The CommCare Provider Toolkit
Everything you need to launch, grow, and deliver as a Certified CommCare Provider.
Dimagi will feature your organization on the CommCare Implementation Directory, visited by 85,000+ prospective clients each quarter. This is your storefront to a global audience of program implementers actively looking for CommCare expertise.
- LinkedIn: Post a partnership announcement and let the implementer team know when it's live so we can amplify. Best posted Tuesday to Thursday for maximum reach.We're thrilled to announce that [Your Organization] is now a Certified CommCare Provider! As part of Dimagi's global network of technology partners, we're equipped to design, build, and support CommCare applications for organizations working at the frontline. CommCare powers impactful programs in 130+ countries, and we're ready to bring that expertise to your work. Reach out if you're exploring digital tools for frontline programs. #CommCare #DigitalHealth #FrontlineWork #GlobalHealth
- Your website: Add the approved CommCare Provider description to your services page so prospective clients know you offer CommCare implementation.[Your Organization] has partnered with Dimagi as a Certified CommCare Provider. About the CommCare Provider Program: CommCare Providers represent organizations who have gone through specialized training and assessment, and have demonstrated expertise in application building and data management using the CommCare platform. Dimagi Certified CommCare Providers can work directly within existing CommCare functionality or enhance CommCare functionality with external systems and technologies. CommCare Providers help organizations across the globe amplify the impact of their frontline programs by providing technical expertise in scoping, requirements gathering, application development, reporting, integrations, and hosting.
- Co-marketing: Completed a CommCare project? Send your content to the team, we'll look at promoting it through Dimagi's social, newsletter, and blog channels.
As a Certified CommCare Provider, you receive a free CommCare Advanced plan domain, a $1,000/month value, to use as your sandbox for testing, building demos, and delivering client work. This is your dedicated project space.
- Contact the implementer team to request your sandbox domain, including your organization name and primary technical contact.
- You'll receive access to a CommCare Advanced plan domain at no cost for the duration of your provider membership.
- Use it for app development, internal training, client demos, and UAT, all in a clean, separate space from client projects.
Dimagi has created a shared project space organizations can use for sales demos. It contains four applications showcasing four different use cases. This space is separate from your individual sandbox.
- Send the implementer team the email addresses of people who need access to the project space. Typically this should include your business development or sales lead who will be using this space to showcase demos.
- Each person will receive an email invite to join the project space. Please complete the invitation process.
- Each organization has one (1) username associated with your account that you can use to log into the application. These usernames can be shared, more than one person can use the same username.
- Organizations can deploy the application on their mobile devices but can also use the built-in simulator in the application page and log in as a mobile user.
When you close a deal with a new client on a prepaid annual CommCare plan, Dimagi will pay you a 20% referral fee. This applies across all CommCare software subscription tiers, Standard through Enterprise.
- Applicable to new prepaid annual CommCare software plan sales
- Covers deals where you referred the client or provided significant sales support
- Applies across all CommCare software plan tiers
- Once the deal is closed, reach out to the CommCare Provider team, we'll validate the referral and process the fee
New to CommCare delivery? Engage Dimagi's experienced in-house services team at a highly-discounted rate for your first CommCare deployment. Providers can request a package at any time, including after winning a deal.
- De-risk your first CommCare implementation
- Build your team's development skills alongside Dimagi experts
- Eligible after winning a deal that requires specific upskilling
Materials & sales collateral
Available materials
Approved decks, demo videos, messaging, and brand assets to pitch CommCare to prospective clients.
Approved language to introduce CommCare in your pitches and proposals:
Use the CommCare Certified Provider trademark logos in your content to show clients you're certified. Do not describe your work as a joint venture with Dimagi without written approval.
Logo
- Use the Cornflower Blue logo (HEX #5D70D2, PMS 2125) as the primary mark, the white version on dark backgrounds, and black only if needed. Download all three above.
- Place your logo first, then the CommCare Certified Provider logo beside or below it, at a similar size, with clear space around both.
- Do not stretch, recolor, alter, or add effects (shadows, emboss) to the logo.
Imagery & messaging
- Use real, authentic images that show CommCare in action, with your subject's approval.
- You can market yourself as an official partner of Dimagi as a competitive advantage.
- All CommCare and Dimagi collateral follows the Dimagi Branding Guidelines.
When contracting with clients as a Certified Provider, include this line to make the distinction of liability clear:
Provider Announcements & Webinars
Latest webinars and announcements
Provider webinars, program announcements, and quarterly newsletters, newest first. Browse every recording in the Provider video library.
Galia Buxbaum
Questions about the program?
Galia is your main point of contact for referrals, sandbox access, renewals, and co-marketing. Reach out anytime.