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WHO WE SERVE · UNITED STATES
Built for United States communities
The platform community health workers, local health departments, and social-service nonprofits use to coordinate care, screen for social needs, and prove outcomes. Affordable and self-managed.
◆ Mobile & offline
No-code tools
HIPAA-ready

The Challenge
Community-based organizations meet rising demand with lean budgets, disconnected partners, and manual tools.
Lean budgets & capacity
Small teams stretched to meet growing demand.
Fragmented coordination
Care across partners is disconnected, with gaps in follow-up.
Manual tools & data
Paper makes outcomes hard to track and prove.
CommCare in action
Built for Community Programs
HIGHLIGHT 1 · MOBILE & OFFLINE
Works wherever your teams go
- Structured home visit and intake workflows
- Offline-first: works anywhere, even without connectivity
- Runs on Android devices workers already own
- Case management: follow-up tracking, care plans, referrals
HIGHLIGHT 2 · NO-CODE TOOLS
Build and manage apps yourself
- No-code drag-and-drop app builder
- Web Apps: run the same workflows in any browser
- Role-based dashboards for supervisors
- Built and deployed in weeks, not months
HIGHLIGHT 3 · COMPLIANCE & TRUST
The security standard for United States health programs
- HIPAA Business Associate Agreement included on Advanced plan
- SOC-2 Type II and ISO 27001 certified
- Role-based access control and full audit logs
- United States cloud hosting option
- Trusted across 21+ states and territories
Advanced Plan
$1,000/mo
Billed annually · 500 users · HIPAA Business Associate Agreement included
- Full offline mobile case management
- PowerBI & Tableau integration
- Two-way text messaging & location-based case sharing
- Web Apps for supervisors & United States hosting
HIGHLIGHT 4 · COMMUNITY PRICING
Advanced plan for ~$1,000/month
- 500 users included at ~$1,000/month (annual billing)
- HIPAA Business Associate Agreement included, no separate legal negotiation
- PowerBI & Tableau integration for outcome reporting
- Two-way text messaging and location-based case sharing
- Enterprise plan available for larger programs
Want the full breakdown? Compare all plans →
COMMON QUESTIONS
Questions, answered
Plans & onboarding
How much does CommCare cost for a community-based organization?
The Advanced plan is about $1,000 per month, billed annually, and includes up to 500 users, a HIPAA Business Associate Agreement, and the full feature set. Smaller programs can start on a lower paid plan, and larger programs can move to an Enterprise plan. See the Pricing page for a full comparison.
How long does it take to get started?
Most community-based organizations go live in weeks. Program coordinators build intake forms, care protocols, and dashboards themselves with the no-code builder, and Dimagi Academy training is included.
Do we need a technical team to run CommCare?
No. CommCare is designed for lean teams without a dedicated technology department. The drag-and-drop builder, role-based dashboards, and included training let coordinators manage the platform themselves.
Security, data & support
Is CommCare HIPAA-ready?
Yes. A HIPAA Business Associate Agreement is included on the Advanced plan, with no separate legal negotiation. CommCare is also SOC-2 Type II and ISO 27001 certified, with role-based access control and full audit logs.
Where is our data stored, and who owns it?
Your organization owns its data. CommCare offers a United States cloud hosting option, encryption in transit and at rest, role-based access control, and two-factor authentication.
Does CommCare work offline?
Yes. The mobile app is offline-first: field staff collect data without connectivity, and it syncs automatically when they reconnect, so home visits and screenings work anywhere.
What support does Dimagi provide?
Everything from self-service resources and Dimagi Academy courses to full implementation support. The Support Portal is open to everyone, and paid plans add a service-level agreement.


