Community Health
Turn household visits into guided workflows and real-time program oversight.
The Challenge
Community health programs run large frontline networks across hard-to-reach populations, often with little real-time visibility.
High worker turnover
New frontline staff need fast, hands-on onboarding.
Following clinical protocols
Workers must apply complex, multi-step care guidelines.
Tracking medicines and supplies
Stockouts at the last mile disrupt frontline care.
Open a household record from the doorstep
- Work from a caseload that flags which households are due a visit
- Capture the head of household, phone number, and neighborhood
- Start the record offline and let it sync when a connection returns
Put every household on the map
- Record GPS coordinates on the spot when the worker is at the door
- Fall back to a written address when the visit happens elsewhere
- Capture household size so the caseload reflects who actually lives there
Give every member of the household their own record
- Add each member in turn with name, age, and gender
- Branch into the questions that apply, including pregnancy status
- Close on a household summary the worker can check before finishing
Send a case onward the moment it needs more care
- Refer a client to the facility straight from the visit form
- Notify the supervisor automatically so nobody is left chasing it
- Keep the referral attached to the household record for follow-up
Example Dashboard Integration
See what workers are referring and why
- Break referrals down by reason and by the level they were sent to
- Watch referred cases and total cases build over the quarter
- Push live to DHIS2 and the national health management information system (HMIS) with one OData connection
Community health programs built on CommCare
From national eCHIS systems in Africa to frontline community health worker programs in rural highlands, here’s what teams have built on CommCare.
National community health systems, in 8 African countries
Eight African governments run their national eCHIS on CommCare, configuring and sustaining the platform themselves at a fraction of typical enterprise cost.
Upscale: National iCCM for child illness
Guided diagnosis and treatment for pneumonia, diarrhea, and malaria, with data flowing into DHIS2.
Read the case study
Suaahara II: community health at national scale
A USAID program that registered 2 million households and reached 10 million people across rural Nepal.
Read the case study
USAID DHA: Ethiopia’s national eCHIS
Built with JSI and Ethiopia’s Ministry of Health so Health Extension Workers can register, deliver, refer, and report.
Read the case studyFrontline community health, across every use case.
Use the power of CommCare to run community health programs end to end, across every use case.
One platform, every workflow.
From service delivery and monitoring to research and engagement, the same platform adapts to whatever your community health program needs. Pick a use case to see how it tunes.
- No-code workflows for frontline teams
- Offline-first, multi-language, multi-country
- Real-time dashboards and donor-ready reporting