SECTOR

Humanitarian Response

Register, assess, distribute, and follow up, offline-first, from day one of a crisis.

  Beneficiary Registration
Needs Assessments
Distributions

The Challenge

Humanitarian teams must make life-or-death decisions fast, often with fragmented information from the field.

Working without connectivity

Responders often operate where networks are down or absent.

Coordinating many partners

Multiple agencies must work from shared, consistent processes.

Rapidly onboarding new staff

Surge teams and volunteers need guided tools from day one.

CommCare in action

CommCare for Humanitarian Response Programs

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HIGHLIGHT 1 · FIND

Every workflow a responder needs, in one app

  • Households, household members, WASH, protection, and emergency shelter side by side
  • Open a full caseload on the phone, with no connection required
  • See who is registered, with age and gender, before you go out
HIGHLIGHT 2 · VERIFY

Find the right person, then check the record

  • Search hundreds of registered people by name as you type
  • Confirm gender, age, and relation to the head of household
  • Move straight from the record into the follow-up form
HIGHLIGHT 3 · RECORD

Capture the shelter follow-up in a few taps

  • Ask the same questions on response, supplies, and vulnerable groups at every site
  • Finish the form offline, then sync when a connection returns
  • Submissions land in CommCare HQ ready to report on
An example dashboard integration showing total enrollments, bank validation status, average enrollments per day, and enrollment against target broken down by area

Example Dashboard Integration

HIGHLIGHT 4 · REPORT

Track enrollment and payment readiness across every area

  • See total enrollments and the daily rate as the response scales
  • Compare enrollment against target for every area on one chart
  • Follow bank validation status so payment problems surface early
PARTNER STORIES

Crisis-response programs built on CommCare

From global humanitarian platforms to country-specific cash transfer rollouts, here’s what teams have shipped on CommCare.

Featured Program

Prosper Global: Monitoring and evaluation unified across 40+ countries

Prosper Global (formerly Mercy Corps) replaced 7 to 8 disconnected data tools per program with one CommCare platform, giving 5,400+ team members a single source of truth across 40+ countries.

Prosper Global building a digital ecosystem for monitoring and evaluation at scale
DATA TOOLS CONSOLIDATED
7–8→1
Prosper Global · 40+ countries
More Programs & Resources
THE NETWORK

Trusted by the organizations responding worldwide

From global international nongovernmental organizations and UN agencies to local implementers, CommCare runs across the humanitarian sector.

ACROSS USE CASES

Rapid crisis response, across every use case.

Use the power of CommCare to run humanitarian response programs end to end, across every use case.

See it for
Any use case

One platform, every workflow.

From service delivery and monitoring to research and engagement, the same platform adapts to whatever your humanitarian response program needs. Pick a use case to see how it tunes.

  • No-code workflows for frontline teams
  • Offline-first, multi-language, multi-country
  • Real-time dashboards and donor-ready reporting
Browse all solutions
COMMON QUESTIONS

Humanitarian Response FAQs

Crisis Operations

How fast can CommCare deploy in a new crisis?
Teams deploy proven registration templates across country offices and give surge staff and volunteers guided tools from day one. GiveDirectly migrated seven country programs to CommCare in one global rollout, cutting launch times from weeks to days.
Does CommCare work where networks are down?
Yes, CommCare is offline-first. Responders register households, run needs assessments, and log distributions fully offline, then sync to HQ when connectivity returns.
Can CommCare prevent duplicate distributions?
Yes. Workers verify beneficiaries before each distribution and record exactly what was handed out, item by item, with cash, vouchers, and protection casework on the same offline app.

Scale & Data

Can CommCare standardize data across countries and partners?
Yes. Organizations run the same governed app across every country office and partner, push shared form versions and standardized indicators centrally, and let country teams configure locally. IRC consolidated its crisis-response workflows on CommCare across 40+ countries.
How does reporting to clusters and donors work?
Live dashboards show people reached, active sites, and coverage gaps by location, sector, and partner. You can feed cluster and donor reports over OData or export to Excel, Power BI, and Tableau.
How is sensitive beneficiary data protected?
Data is encrypted and stored in a HIPAA, GDPR, and SOC 2 compliant environment, which matters for protection casework and other sensitive records. Contact our team to talk through your data-protection requirements.
LET’S TALK

Running a humanitarian response that looks like this?

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