The International Rescue Committee helps people whose lives and livelihoods are shattered by conflict and disaster, including the climate crisis, survive, recover, and gain control of their future.
On CommCare, the IRC replaced a patchwork of disconnected data tools with one standardized platform for frontline data collection and service delivery, across more than 40 countries and 20 U.S. cities.
Fragmented data was costing them time
Short grants, dozens of countries, and program types spanning malnutrition treatment to cash distribution meant IRC teams spent more time building one-off Excel tools than analyzing data. They chose CommCare because:
- It replaces a patchwork with one standard. One platform instead of multiple data tools that weren’t standardized or interoperable.
- It keeps data secure. Reduces the data-security risk that came with scattered, ad hoc tools.
- It centralizes global administration. Project spaces, billing, and identity access managed centrally from headquarters.
- It connects to the tools teams already use. Direct integrations with Excel and Power BI for organization-wide analysis.
We chose CommCare as our frontline data collection and service delivery platform. As part of our work in 2020, the IRC provided 31 million people with access to health services, 2.6 million people with clean water, and more than 800,000 children with education.
Centralizing on CommCare turned scattered, one-off Excel builds into a single standard every country office and program can share.
Field teams
High-quality, quick-to-deploy tools for frontline data collection and service delivery, wherever the mission takes them.
Tech teams
One standardized platform instead of a patchwork of disconnected tools and one-off Excel builds.
Data teams
Direct integrations with Excel and Power BI turn field data into organization-wide analysis and visualization.
Program teams
Centralized project-space administration, a dedicated account manager, and peer learning through CommCare’s Community of Practice.
Hear it, watch it, read it
A webinar on global rollout, video on scaling impact, and a related case study on chronic-care follow-up in Jordan.
How to Optimize Your Global CommCare Rollout: Lessons from CRS and IRC
What does CommCare Enterprise actually deliver? Hear it straight from CRS and IRC — deployment, support, and one shared view of the data.
Read the recapHow the IRC uses CommCare to scale impact
See it in the field: how IRC’s frontline teams use CommCare to track and measure the service delivery that reaches people who need it most.
Watch on YouTube
IRC & Elrha, Jordan: 90% medication adherence for Syrian refugees
Displacement doesn’t pause chronic disease. Phone-based follow-up kept Syrian refugees on treatment for years, not weeks.
Read the case studyWant to achieve impact like IRC?
From a first standardized app to a global rollout, our team will help you turn fragmented field data into one platform everyone can trust.
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