MANAGE AT SCALE
Manage your people and apps from one place
Manage your people, roll out apps across every program, and oversee it all.
1USER MANAGEMENT
Your whole team, organized your way
Bring everyone on board, and keep them on track.
- Onboard hundreds in minutesAdd workers with bulk upload, or sync them from your own systems with the User and Location APIs.→
- Give everyone the right accessMirror your program with locations, and set what each person can see and do with roles and permissions.→
- Spot who needs supportWorker Activity shows who is submitting, who is falling behind, and who needs a hand.→
PARTNER STORY · CATHOLIC RELIEF SERVICES · FEB 2021
100+Countries, with every
project space in one view
project space in one view
One set of controls across a global organization
Standardizing on CommCare gave Catholic Relief Services control over users, permissions, and project spaces, with one dashboard to watch usage across hundreds of project spaces, and enterprise settings such as who can create a new project space.
Read the case study
2APPS AT SCALE
Release safely. Roll out everywhere.
Change apps with confidence, in one program or a hundred.
- Ship updates without the riskTest, then release every change, and roll back to any earlier version.→
- Roll out one app everywherePush it to every program with linked apps, or to many at once with Enterprise Release Management.→
- Keep what matters consistentNewLocked questions stay exactly as you built them. Global Indicators are up next.→
PARTNER STORY · ABT ASSOCIATES · VECTORLINK · AUG 2021
17Country project spaces
from two master apps
from two master apps
One malaria program, 17 countries, eight languages
Two master apps feed every country’s project space in the VectorLink indoor spraying program, with lookup tables tailoring each one. Nearly 2,000 users were set up in 2020 alone.
Read the case study
3GOVERNANCE
Oversight across your whole organization
One view, and one set of rules, for every project space.
- See your whole organizationThe Enterprise Console shows users, activity, and app versions across every project space, with usage alerts before you hit your limit.→
- Lock down every accountRequire single sign-on and two-factor sign-in, and let the Security Center find the gaps.→
- Know who changed whatUser History shows changes to each user, including password resets.
DATA SECURITY
99.9%Verified uptime,
monitored around the clock
monitored around the clock
Your data, protected at every step
CommCare is SOC 2 Type 2, HIPAA, and GDPR compliant, encrypts data with AES-256, and lets you choose where your data lives.
Learn more about data security
COMMON QUESTIONS
Managing at scale FAQs
Your Team
Can I add hundreds of users at once?
Yes. Download your users as an Excel file, add or edit rows, including custom user fields, groups, phone numbers, and locations, then upload it again.
Can I limit what each person can see?
Yes. Roles control what each user can view or edit, from apps and reports to exports and messaging. With an organization structure, managers see only the workers, cases, and reports for their own locations and the ones below.
Can supervisors see which workers are falling behind?
Yes. The Worker Activity report shows forms submitted, the last submission, and case activity for each worker or group. The Project Performance Dashboard flags low-performing and newly inactive workers, and any saved report can be emailed to supervisors daily, weekly, or monthly.
Can I see every project space in one place?
Yes. The Enterprise Console gives Enterprise admins combined reports across project spaces, including web users, mobile workers, form submissions, and app version compliance. Its Security Center lists project spaces that do not require two-factor sign-in, and every API key.
Your Apps
How do app updates reach frontline workers?
When you mark a version as released, it becomes the latest version and devices update to it. You choose whether the update prompt is off, on, or forced, and the app can also check for updates on its own and install them at the next login.
Can I roll back a bad release?
Yes. Every version you make is saved in full. You can compare any two versions down to a single question, and revert the whole app, forms and settings included, to an earlier version.
How do I run the same app across many countries or programs?
Linked project spaces let you build an app once in a central space and push released versions, lookup tables, user roles, and reports to each program space. With Enterprise Release Management, one push reaches many spaces at once.
Can I stop local teams from changing key questions?
Yes. App builders can lock specific questions and groups in the Form Builder, so they cannot be edited, moved, or deleted by anyone without the locked questions permission. Everyone else can still make everyday edits to the rest of the form.