SUPPORT · ONBOARDINGS
Launch CommCare with guided onboarding
Live training from the team behind CommCare. Build, launch, and run with confidence.
YOUR ONBOARDING JOURNEY
From first session to confident launch
A guided path with advisors who’ve shipped CommCare across hundreds of programs.
- 1
Kick off together
We learn your goals, timeline, and target app.
- 2
Build with experts
Build your real app live with seasoned advisors.
- 3
Practice between sessions
Apply each lesson on your time, with help a message away.
- 4
Launch ready
Leave with a working app, a trained team, and a line back to scale.
PACKAGES
Pick the onboarding that fits your team
Start with onboarding, or add specialized training for deeper skills or rollout planning.
Onboardings
For new users building their first CommCare app.
| What’s included | IntroductoryFrom $3,500Quick, thorough onboarding with regular access to your Customer Success team. | Deep DiveFrom $6,500In-depth onboarding across multiple topics to unlock advanced CommCare features. | Deep Dive PlusFrom $9,500Multi-app or multi-country onboarding focused on advanced, self-sufficient teams. |
|---|---|---|---|
| Live, feature-based training | 10 hours | 20 hours | 20 hours |
| Typical app complexity | Simple | Medium | Advanced |
| Customer Success access between sessions | Included | Included | Included |
| Advanced support for scaling or new geographies | Not included | Not included | Included |
Specialized training
For headquarters and regional teams building deeper skills and large-scale rollouts.
| What’s included | FoundationsFrom $15,000Core CommCare fluency for new leads. | Advanced TopicsFrom $10,000Targeted deep-dives for experienced teams. | Global RolloutFrom $28,000Senior advisory for large-scale programs. | Full ServiceCustomHands-on delivery by a certified partner.Browse the directory → |
|---|---|---|---|---|
| Format | 30 sessions over 3 months | 10 sessions over 2 months | 20 hours of training plus ongoing advisory | Delivered by a certified partner |
| Best for | Headquarters & regional leads building core skills | Experienced administrators & regional leads | Programs planning a multi-region rollout | Teams who want it built for them |
| What you’ll cover | 20 foundational topics: building, administration, testing, maintenance | Advanced and custom features, complex workflows | Governance, data standards, and internal policies | Complete frontline solution, plus training materials & docs |
| Support between sessions | Included | Included | Included | Full delivery |
BEYOND ONBOARDING
Want us to build it for you?
Onboarding trains your team to build. Need more than training? Hand the whole build to a certified expert.
Implementation directory
Have a certified partner build and roll out CommCare
- 30+ certified implementers. Vetted CommCare experts, including Dimagi.
- 20+ countries. Hands-on support in your region and language.
- End-to-end. Design, build, training, and rollout, done for you.
