MHP Salud is a national nonprofit that has served underserved Latino communities for more than four decades. It trains and advises other organizations on building Community Health Worker programs, and runs its own Promotora programs in Texas and Florida.
On CommCare, MHP Salud unified 10 grant-funded initiatives into one app, so its Promotoras de Salud see the people they serve as whole people, not separate cases.
Connecting a person’s needs into one picture
MHP Salud’s programs once lived in separate, grant-funded silos, so a single participant’s needs were hard to see as a whole. They chose CommCare because:
- It unifies fragmented programs. Ten grant-funded initiatives, each with its own CommCare app, brought under one umbrella app in 2017.
- It fits the Promotora model. Simple mobile workflows community health workers can use in the moment with families.
- It captures the whole person. One record connects case management, benefits navigation, and referrals to food banks and clinics.
- It powers real-time supervision. CommCare plus Tableau dashboards give staff live visibility into goals and client outcomes.
grant-funded initiatives unified into a single CommCare app, so every Promotora works from one connected record. The case study measured an 89% drop in time spent filling out and submitting forms, saving more than $14,000 a year.
Community health workers
Capture critical information in the moment with families, then track clients efficiently to deliver quality service.
Participants
Seen as whole people, with case management, benefits navigation, and referrals connected in one record.
Supervisors
Tableau dashboards give real-time visibility into goals and outcomes, so teams can supervise and ensure quality.
The organization
A shift from project-based work to a sustainable service delivery model built for long-term impact and stability.
CommCare has allowed us to really streamline the data collection process. Community Health Workers find it easy to capture critical information in the moment with families. This is so important for understanding needs, providing timely support, and then for us on the backend, being able to see what’s happening, supervise, and ensure quality.
Hear it from MHP Salud
Dr. Maggie Dante, CEO of MHP Salud, and Rachel Udow, its Data and Evaluation Analyst, join the High Impact Growth podcast to talk about a decade of digitization and what it takes to enable and elevate community health workers across the United States.
Want to achieve impact like MHP Salud?
Our team will help your community organization connect fragmented programs into one platform your frontline workers can trust.
Get in Touch