Primary Care
Register patients, guide every consultation, and close the loop on every referral.
The Challenge
Primary care teams coordinate growing patient populations across many providers and services.
Following complex care protocols
Clinical guidelines have many steps that are easy to miss.
Onboarding new staff fast
High turnover means constantly retraining people on the workflow.
Referrals across facilities
Patients sent elsewhere often get lost in transit.
CommCare for Primary Care Programs
Enroll patients into complete longitudinal records
- Register patients with demographics, ID, and chronic conditions
- Create records offline that sync across every facility
- One record follows the patient through every visit
Guide every consult with clinical decision support
- Capture vitals and document encounters in one flow
- Surface WHO-aligned protocol prompts at the point of care
- Record treatment and prescriptions against the patient record
Close the loop on every referral
- Coordinate transfers from community to facility level
- Track each patient from pending to seen to returned
- Catch loss-to-follow-up before patients fall through the cracks
Feed facility data straight to national systems
- Roll patient records up into facility and district dashboards
- Track follow-up rates and referral completion at a glance
- Push aggregate indicators live to the national health management information system (HMIS) or DHIS2
Want to see how this would work for your primary care network?
Talk to our teamPrimary care programs built on CommCare
From global health nongovernmental organizations to national ministries of health, here’s what primary care teams have shipped on the platform.
Terre des Hommes: Integrated Management of Childhood Illness clinical decision support across 729 clinics in Burkina Faso
Terre des Hommes partnered with Dimagi to deploy the Integrated eDiagnostic Approach (IeDA) program across Burkina Faso, bringing structured Integrated Management of Childhood Illness decision support to more than 4,000 health workers across 729 clinics who together treat around 200,000 children every month, now under Ministry of Health ownership.
Read case study
MHP Salud: Unifying 10 health programs on a single CommCare app
MHP Salud cut data submission time by 89% and saved more than $14,000 annually by consolidating 10 grant-funded health initiatives into one configurable CommCare application.
Read case study
Infomovel: CommCare for HIV and tuberculosis patient tracking across seven provinces
Infomovel deployed CommCare to support 1,750+ community health workers across Mozambique, improving HIV/AIDS and tuberculosis patient tracking and reducing loss to follow-up.
Read case study
Hagadera refugee camp: a purpose-built electronic medical record for chronic disease care
A purpose-built CommCare electronic medical record for non-communicable disease care in Kenya’s Hagadera refugee camp scheduled follow-up visits in 99.6% of records, versus 14.7% in generic electronic medical records.
Read the case studyThe whole patient journey, across every use case.
Use the power of CommCare to run primary care programs end to end, across every use case.
One platform, every workflow.
From service delivery and monitoring to research and engagement, the same platform adapts to whatever your primary care program needs. Pick a use case to see how it tunes.
- No-code workflows for frontline teams
- Offline-first, multi-language, multi-country
- Real-time dashboards and donor-ready reporting